Data Protection Policy

Qpoker Privacy Policy โ€” Our Commitment to Protecting Your Data

Your personal information is completely secure at qpoker. What data is collected, how it is stored, and whether it is ever shared with anyone โ€” everything is clearly explained on this page.

Last Updated: 1 January 2026
~8 min read
Bengali
๐Ÿ›ก๏ธ

By using the qpoker.bet platform, you agree to this Privacy Policy. We are committed to ensuring your data is never used unethically. This policy is written in plain language so every member can understand it.

Data Flow

๐Ÿ“
CollectionAt registration
๐Ÿ”’
EncryptVia SSL
๐Ÿ—„๏ธ
RetentionOn Secured Servers
โš™๏ธ
UsageService Use Only
๐Ÿšซ
Not SharedNot to third parties
1

What data do we collect?

Qpoker collects only the information necessary to provide its services โ€” nothing more. See the table below for details:

Data TypeExampleWhy it's neededEncrypted?
Identity Documents Name, date of birth, NID KYC Verification 256-bit
Contact Information Mobile Number, Email Account Management 256-bit
Financial Information BKash/Nagad Number Payment Processing Tokenized
Device Information IP Address, Browser Security Monitoring Yes
Gaming Activity Bet history, login logs Service Improvement Yes
Card Details Full card number Not Applicable Not retained
โœ…

Important: qpoker never stores card numbers, CVV codes, or full bank account details on its servers. This information is purged from the system immediately after a payment is completed.

2

How is your data used?

Qpoker uses collected data strictly for the purposes listed below โ€” nothing else:

  • Account Management: To handle registration, login, and account security.
  • Payment Processing: To process deposit and withdrawal transactions.
  • Verification: To verify your age and identity (KYC process).
  • Customer Support: To resolve issues and provide customer support.
  • Security Monitoring: To detect fraud and suspicious activity.
  • Service Improvement: To improve the quality of the platform.
  • Notice: To send you relevant bonus and promotional offers (you can opt out at any time).
โ„น๏ธ

Qpoker never sells your data to third parties for marketing purposes or shares it without your consent.

3

How long is your data retained?

Qpoker retains your data only for as long as necessary. Retention periods vary depending on the type of data:

  • Account Information: For the duration of active account + 5 years after closure (as required by law).
  • Transaction Records: 7 years (as required by international financial regulations).
  • Gaming Logs: 3 years.
  • Customer Support Records: 2 years.
  • Session Data: Up to 90 days.

Once the retention period expires, data is automatically deleted or rendered unreadable.

4

Sharing Data with Third Parties

Qpoker does not generally share your information with third parties. It may only be shared in the following limited circumstances:

  • Payment Processors: With payment service providers such as bKash, Nagad, and Rocket โ€” solely to process transactions.
  • Legal Obligation: When required by a court order or regulatory authority.
  • Anti-Fraud System: Limited data points used for fraud detection.
  • Technology Service Providers: Cloud storage and security specialists who operate under strict NDA agreements.
๐Ÿšซ

Never Shared: Your data is never shared with advertisers, marketing companies, or data brokers.

5

Cookie & Tracking Policy

The qpoker website uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which pages are most visited and how users navigate the site.
  • Advertising Cookies: qpoker does not use this type of cookie.

You can disable non-essential cookies through your browser settings, though some features may not work as a result.

6

Your Rights

As a qpoker member, you have full control over your own data:

๐Ÿ‘๏ธ
Right to Access Your Data

You can request to view all data we have collected about you at any time.

โœ๏ธ
Right to Rectification

You can request corrections to any inaccurate or outdated information.

๐Ÿ—‘๏ธ
Right to Erasure

If your account is closed, all data will be deleted except what is legally required to be retained.

๐Ÿ“ค
Data Portability

You can request a download of your data in a machine-readable format.

๐Ÿ”•
Right to Opt Out of Marketing

You can opt out of promotional SMS or emails at any time.

๐Ÿšซ
Right to Object to Processing

You have the right to object to your data being used for any specific purpose.

๐Ÿ“ฉ

To exercise these rights support@qpoker.betEmail us at and we'll respond within 72 hours.

7

Security Measures

Qpoker uses industry-leading technology to keep your data secure:

SSL/TLS EncryptionMaximum
Two-Factor Authentication (2FA)High
Real-Time Fraud DetectionMaximum
Data Backup & RecoveryHigh
  • Regular third-party security audits are conducted.
  • All servers are protected by firewalls and intrusion detection systems.
  • Staff are granted access only to the information they need (Least Privilege principle).
  • In the event of a data breach, affected members will be notified within 72 hours.
8

Child Protection Policy

Qpoker is strictly for users aged 18 and above. We never knowingly collect personal information from minors.

If a parent believes their child has accidentally created an account, please contact support@qpoker.bet immediately. We will close the account right away and delete all associated data.

โš ๏ธ

A note for parents: Keep your device password-protected and ensure your account login details are out of reach of children.

9

Policy Updates

Qpoker may update this Privacy Policy when necessary. If changes are made:

  • Members will be notified in advance via SMS or email whenever significant changes are made.
  • The "Last Updated" date at the top of the page will be changed.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • Copies of previous policy versions are available upon request.
10

Privacy Contact

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

  • Email: privacy@qpoker.bet
  • Support Email: support@qpoker.bet
  • Live Chat: Available at the bottom right after logging into the platform.
  • Response Time: Within 72 hours.

Why is your data safe with qpoker?

No compromise on security โ€” protection at every level

๐Ÿ”
256-bit SSL Encryption

All data exchanged between your browser and qpoker's servers is secured with military-grade encryption.

๐Ÿšซ
Your data is never sold

Qpoker will never sell your personal information to marketing companies or data brokers under any circumstances.

๐Ÿ”
Regular Security Audits

Independent security experts regularly audit qpoker's systems to ensure there are no vulnerabilities.

โšก
Immediate Breach Notification

In the event of a data breach, qpoker will notify affected members directly within 72 hours.

๐Ÿงน
Automatic Data Deletion

Old data is automatically deleted after the retention period โ€” you don't need to submit a separate request.

๐ŸŽ›๏ธ
Full Control in Your Hands

You have full rights to view, correct, or delete your data, and to opt out of marketing at any time.

FAQs

Everything you need to know about payments and gameplay

Absolutely. qpoker's betting section covers cricket and football along with many other sports. You can place bets on 30+ sports including tennis, badminton, kabaddi, hockey, basketball, volleyball, boxing, and Mixed Martial Arts (MMA). Each sport has its own dedicated section listing ongoing and upcoming matches. To bet, go to the "Betting" menu, select your sport, choose a match, review the odds, and add your selection to the bet slip. Live Betting is also available, letting you wager on all these sports while matches are in progress.

qpoker generally does not charge any processing fee on withdrawals. However, bKash, Nagad, or Rocket may apply their own transfer charges โ€” these are set by the payment provider and are outside qpoker's control. For withdrawal limits: the minimum is เงณ500 and the daily maximum is เงณ2,00,000. VIP members may be eligible for higher limits. Large withdrawal amounts are subject to identity verification, which is typically completed within 24 to 48 hours.

Why is qpoker different when it comes to privacy?

Most online platforms write their privacy policies in English, full of complex legal jargon โ€” language the average person simply cannot follow. From the very beginning, qpoker made a deliberate choice: our privacy policy would be simple, clear, and in Bangla.

The information you provide when registering with qpoker belongs entirely to you. We are only its custodians โ€” not its owners. That means the right to view, correct, or delete your data is always in your hands, whenever you choose.

Qpoker believes that when members know their data is safe, they can enjoy gaming with complete peace of mind. That's why, alongside technical security measures, we place equal importance on policy transparency.

How secure is your data on the mobile app?

The same security standards that apply to the website also apply to qpoker's Android and iOS apps. The app does not request access to your microphone, camera, or contacts โ€” only the permissions necessary to provide the service are requested.

The app supports biometric login (fingerprint or Face ID). Your biometric data is stored only on your device and is never sent to qpoker's servers.

If your device is lost or stolen, log in from any other device and use the "Log Out of All Devices" option. This will immediately terminate any active session on the lost device.

๐Ÿ›ก๏ธ

Start Playing Safely Today

Your data is protected, your gaming is secure. Join qpoker and enjoy Bangladesh's best online gaming experience โ€” with complete peace of mind.

256-bit SSL Your data is never sold GDPR Compliant

โš ๏ธ For users aged 18+ only. Please play responsibly.

เฆฌเฆพเฆ‚เฆฒเฆพ